Frequently Asked Questions

Where can I view the terms and conditions?

Click here to view our terms and conditions.

How do I log an aftersales enquiry?

Click here to to log an aftersales enquiry.

What are the main types of leather characteristics?

Leather is a natural product and often has characteristics on the hide itself.

There are seven main types of characteristics on a natural cowhide, namely:  insect bites or skin condition, scratch marks, stretch marks, small holes in the leather, peeling of the epidermal layer, brand marks (technically brandmarks are not natural, but most cowhides have brandmarks), colour variation

Click here to view examples of the characteristics that can be expected.

How are deliveries handled?

Read more about how deliveries are handled here.